New

Managing People for the First Time

One-to-ones, feedback and the shift from doing to enabling

4.8(1,926 reviews)31,500 learners

Created by Rachel Adeyemi

Updated July 2026EnglishIntermediate10h 30m72 lectures

What you will learn

  • Run a one-to-one that is worth both people's time
  • Give specific feedback close to the event, without a sandwich
  • Delegate outcomes rather than tasks, and let go of the method
  • Handle an underperformance conversation fairly and clearly
  • Support someone's development without becoming their career planner
  • Manage former peers without pretending nothing changed

Course content

12 sections · 72 lectures · 10h 30m total length

  • What this course covers, and what it does notPreview04:00
  • How to get the most out of itPreview05:00
  • Setting up and downloading the exercise files06:00

  • The shift from doing to enablingPreview08:00
  • The shift from doing to enabling in detail04:00
  • A closer look at the shift from doing to enabling12:00
  • Worked example: the shift from doing to enabling07:00
  • Where the shift from doing to enabling goes wrong10:00
  • Exercise: the shift from doing to enabling09:00
  • The shift from doing to enabling in practice05:00

Topics covered

The shift from doing to enablingOne-to-onesFeedback that landsDelegationSetting expectationsUnderperformanceDevelopment conversationsManaging former peersTeam decisionsManaging upwards

Requirements

  • You manage people, or are about to
  • No formal leadership training assumed

Description

New managers are usually promoted for being good at the job they are about to stop doing. This course covers the actual work — one-to-ones, feedback, delegation and performance conversations — with scripts for the conversations people avoid.

Your instructor

RA
Rachel Adeyemi

Executive coach and former head of people

4.6 instructor rating1,63,600 learners3 courses

Rachel coaches senior leaders and used to run people teams, which means she has seen both sides of most difficult conversations. Her courses are practical, structured and free of positive-thinking filler.

Learner reviews

4.81,926 reviews
  • 5 star82%
  • 4 star16%
  • 3 star2%
  • 2 star1%
  • 1 star1%
  • HN
    Hugo N.28 April 2026

    Excellent. The examples are realistic rather than the usual toy versions.

  • YK
    Yara K.2 March 2026

    I have recommended this to two colleagues already. The structure makes it easy to dip back into.

  • EF
    Elena F.30 April 2026

    Concise and honest about what it does not cover, which I appreciated.

  • ER
    Elena R.22 December 2025

    Exactly what I needed. It assumes you are an adult and does not over-explain.

  • JZ
    Jonas Z.26 January 2026

    Excellent. The examples are realistic rather than the usual toy versions.

  • AT
    Aisha T.30 November 2025

    I have recommended this to two colleagues already. The structure makes it easy to dip back into.

  • PF
    Petra F.25 November 2025

    Clear explanations without the usual filler. I watched most of it at 1.25x and still followed everything.

  • KM
    Kemi M.4 June 2026

    Exactly what I needed. It assumes you are an adult and does not over-explain.

  • ID
    Ingrid D.22 May 2026

    Excellent. The examples are realistic rather than the usual toy versions.

Showing 9 of 1,926 reviews.

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