Startup Operations
Hiring, process and cash — running the company behind the product
Created by Sofia Navarro
What you will learn
- Design a hiring process that is fast without being careless
- Introduce process at the point it is needed, not before
- Build a simple operating rhythm of goals, reviews and reporting
- Read a cash-flow forecast and act on it early enough
- Handle the first management layer without losing the culture
- Decide what to outsource and what to keep
Course content
13 sections · 90 lectures · 13h total length
- What this course covers, and what it does notPreview03:00
- How to get the most out of itPreview04:00
- Setting up and downloading the exercise files06:00
- The operator's rolePreview09:00
- The operator's role in detail05:00
- A closer look at the operator's role06:00
- Worked example: the operator's role14:00
- Where the operator's role goes wrong14:00
- Exercise: the operator's role10:00
- The operator's role in practice11:00
- Two approaches to the operator's role07:00
Topics covered
Requirements
- You run, or are about to run, a team or a company
- No finance background needed
Description
Companies rarely fail at the product first. This course covers the operational decisions that quietly compound — how you hire, what you measure, when you add process — drawn from two scale-ups and the mistakes made in both.
Your instructor
Operator — scaled two startups from ten to two hundred
Sofia has been a COO twice and has the scar tissue to show for it. Her courses cover the decisions that look administrative and turn out to be existential: hiring, pricing, and cash.
Learner reviews
- 5 star64%
- 4 star28%
- 3 star5%
- 2 star2%
- 1 star1%
- LVLucas V.18 March 2026
Concise and honest about what it does not cover, which I appreciated.
- ICIngrid C.27 December 2025
Genuinely well structured. I have started three courses on this topic and this is the first one I finished.
- YHYara H.23 October 2025
Excellent. The examples are realistic rather than the usual toy versions.
- YKYara K.19 February 2026
Decent. I would have liked downloadable summaries for each section.
- CVCarla V.22 November 2025
Clear explanations without the usual filler. I watched most of it at 1.25x and still followed everything.
- SCSam C.18 September 2025
Exactly what I needed. It assumes you are an adult and does not over-explain.
- VNViktor N.23 January 2026
Excellent. The examples are realistic rather than the usual toy versions.
- JKJonas K.30 January 2026
The instructor answers questions properly rather than pointing you at the documentation.
- DPDmitri P.26 March 2026
Clear explanations without the usual filler. I watched most of it at 1.25x and still followed everything.
Showing 9 of 1,341 reviews.
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