UX Research Methods

Interviews, usability tests and surveys that produce evidence, not anecdotes

4.7(1,652 reviews)26,700 learners

Created by Lena Fischer

Updated April 2026EnglishIntermediate12h 30m86 lectures

What you will learn

  • Choose a method that matches the question and the decision at stake
  • Write interview questions that do not lead the participant
  • Run a usability test and separate observation from interpretation
  • Design a survey that does not produce meaningless numbers
  • Analyse qualitative data systematically rather than by memory
  • Report findings so they change what gets built

Course content

12 sections · 86 lectures · 12h 30m total length

  • What this course covers, and what it does notPreview03:00
  • How to get the most out of itPreview04:00
  • Setting up and downloading the exercise files06:00

  • Research questionsPreview05:00
  • Research questions in detail09:00
  • A closer look at research questions13:00
  • Worked example: research questions06:00
  • Where research questions goes wrong10:00
  • Exercise: research questions14:00
  • Research questions in practice07:00
  • Two approaches to research questions11:00
  • Research questions — questions from previous students03:00

Topics covered

Research questionsChoosing a methodRecruiting participantsInterview techniqueUsability testingSurvey designAnalysing qualitative dataSynthesis and themesReporting findingsResearch ethics and consent

Requirements

  • Some involvement in product or design work
  • Access to a handful of users or colleagues for the exercises

Description

Bad research is worse than none, because it launders an opinion into a finding. This course covers method selection, question design and the analysis step most teams skip, so that what you report holds up when someone pushes back.

Your instructor

LF
Lena Fischer

Product designer and design-systems lead

4.8 instructor rating2,53,500 learners5 courses

Lena has built three design systems and thrown away two of them. She teaches the parts that survived: naming, tokens, and the unglamorous governance that keeps a system from rotting.

Learner reviews

4.71,652 reviews
  • 5 star73%
  • 4 star22%
  • 3 star3%
  • 2 star1%
  • 1 star0%
  • SK
    Sam K.5 March 2026

    Worth it for the section on common mistakes alone — I recognised two things I have been doing wrong for years.

  • YL
    Yara L.29 April 2026

    Concise and honest about what it does not cover, which I appreciated.

  • BG
    Ben G.6 January 2026

    Genuinely well structured. I have started three courses on this topic and this is the first one I finished.

  • ZF
    Zoe F.5 September 2025

    Clear explanations without the usual filler. I watched most of it at 1.25x and still followed everything.

  • UT
    Ursula T.3 December 2025

    Worth it for the section on common mistakes alone — I recognised two things I have been doing wrong for years.

  • VB
    Viktor B.2 December 2025

    Concise and honest about what it does not cover, which I appreciated.

  • FM
    Farid M.10 October 2025

    Genuinely well structured. I have started three courses on this topic and this is the first one I finished.

  • PS
    Petra S.2 February 2026

    Very practical. I applied something from module four at work the same week.

  • TA
    Tariq A.29 March 2026

    Worth it for the section on common mistakes alone — I recognised two things I have been doing wrong for years.

Showing 9 of 1,652 reviews.

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